Privacy Policy

1. Introduction

At Windows & Doors Repair LLC ("we," "our," or "us"), we provide professional window and door repair services across Houston, Texas and surrounding areas. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for services.

By using our website or requesting services, you agree to this Privacy Policy.

2. Service Areas Covered

We proudly serve customers across: Houston, Katy, Sugar Land, Cypress, Pasadena, Pearland, and surrounding Greater Houston areas.

3. Information We Collect

3.1 Personal Information

• Name and contact details (phone, email)
• Property address for service visits
• Service request details (window, door, or screen issues)

3.2 Technical Data

• IP address and browser type
• Pages visited and time spent on website
• Device and operating system information

3.3 Cookies & Tracking

We use cookies to improve website performance, analyze traffic, and enhance user experience. You can disable cookies in your browser settings at any time.

4. How We Use Your Information

We use collected information strictly for service-related purposes:

• Responding to inquiries and providing free estimates
• Scheduling repair appointments
• Delivering window and door repair services
• Improving website performance and user experience
• Preventing spam, fraud, and misuse

We do not sell, rent, or trade your personal information.

5. Data Sharing

We only share data with trusted service providers when necessary to operate our business, such as:

• Google Analytics (website performance tracking)
• Hosting providers (website operation)
• Communication tools (form submissions or email systems)

We may also disclose information if required by law or legal processes.

6. Embedded Content

Pages on this website may include embedded content (e.g., images or videos). Embedded content behaves as if the visitor has visited the external website directly. These websites may collect data, use cookies, and track interaction.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Request a copy of stored data

To exercise your rights, contact us using the details below.

9. Data Retention

We retain service-related data only as long as necessary for business, legal, and administrative purposes.

10. Children's Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

12. Contact Information

13. Legal Compliance

This Privacy Policy is designed to comply with applicable privacy regulations including GDPR principles and US data protection standards where applicable.